How can i do my reservation

How can i book an apartment?
How do I know that my reservation is confirmed?
Why do you need my credit card?
How can I cancel my reservation?

I've got my booking

Check-in / out

What time is the check-in?
If I arrive at night how can I enter the apartment?
Is there a surcharge to arrive at night?
How do I get my keys?
Is the cleaning of the apartment included?
Is it necessary to leave a deposit in deposit?
Is there any extra cost?
What happens if something breaks?
At what time should I leave the apartment?